Shipping Policy
We take pride in responsibly delivering sacred items that are more than just adornments.
Shipping Rates:
- Domestic Shipping : Flat rate of INR 100
- International Shipping: Calculated at checkout based on your location and order weight.
Customs & Duties:
For international orders, customs fees or import duties may apply depending on your country’s laws. These charges are the responsibility of the customer.
Shipping Restrictions:
Due to the natural and sacred nature of some of our items (such as woods or seeds), certain countries may have import restrictions. We advise checking your local regulations before placing an international order.Returns Policy
If you’re not completely satisfied with your purchase, you may return it within 14 days of delivery. Items must be unused, in their original packaging, and in resellable condition.
Custom or personalized items are not eligible for return unless they arrive damaged or defective.
To initiate a return, please contact us at ivorynepal.biz@gmail.com with your order number.
Return shipping costs are the responsibility of the customer unless the item is faulty.
Once we receive and inspect the returned item, refunds will be processed to your original payment method within 5–7 business days.
